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SHIPPING & RETURNS

SHIPPING POLICY

Current turn-around time for processing orders is 1 business day.

All orders are shipped via Canada Post with tracking when available.

I offer discounted flat rate shipping based on dollar value spent.

For shipping within Canada and the US the current shipping rates are as follows:

1-$25 Spent - Shipping $8 Canadian

$26-$50 Spent- Shipping $12 Canadian

$51-$100 Spent - Shipping $16 Canadian

$101-$149 Spent - Shipping $20 Canadian

Free Shipping on orders over $150

 

RETURN & EXCHANGE POLICY

Returns and Exchanges are not accepted. 

However, I want you to be as pleased with your crystal grid kit as I was making it for you. Any questions or concerns, please let me know and I will be more than happy to help. 

If your order is yet to be shipped and you would like to add items or switch out one of your items for another please contact us as soon as possible on the email address listed above or via our contact us page. We are able to edit your order prior to shipping and invoice for any price differences.

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